Symptoms:
My HC is displaying "No signal" even though the battery is successfully connected to the board.
Resolution:
There are two ways to pair your HC. Which one you use depends on your HC version.
- Pairing the V.3 Flex HC to the Flex BP
- Connect to the Flex BP and open the QR-reader in the Awake Link app
- Scan the QR-code on the Flex HC display
- The Flex BP will "beep" when the Flex HC is paired correctly
Note! Only one HC can be paired to a BP at a time and the BP has to be connected to the board for the HC to connect
- Pairing the V.1 Flex HC to the Flex BP
- If you have V.1 HC you will have to send your HC serial number to support@awakeboards.com and request to generate your pairing QR code
- Connect to the Flex BP and open the QR-reader in the Awake Link app
- Scan the QR-code that you received from Awake support
- The Flex BP will "beep" when the Flex HC is paired correctly
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