Symptoms:
I can't find my battery in the Awake Link application, to connect to it.
Resolution:
There could be multiple reasons for this. It depends on the phone's operation system and the health of your battery.
Because the battery is sealed water tight, the Bluetooth signal getting out can be weaker. To assure maximum signal strength, place the phone on the battery LED lights as that's where the antenna is located.
iOS:
- Turn the battery ON
- Place the phone on the battery LED lights
- Turn on the Bluetooth
- scan for your battery in the app
Android:
- Turn the battery ON
- Place the phone on the battery LED lights
- Turn on Bluetooth and Location service
- scan for your battery in the app
Comments
1 comment
It would of helped me if for the final instruction After pushing the connect on the phone go to the app and do the same. Just don't have the Bluetooth experience at pairing
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