Water detected inside BP(CRITICAL):
This error indicates humidity had previously been detected inside the BP and the information is now stored in the BP's memory. The battery is no longer usable and needs service inspection to determine if the battery can still be used.
Don't use and don't try to charge the battery. Isolate the battery in a safe location and contact Awake support.
Overdischarged / Overcharged BP:
This error indicates that any cell row has gone under 2,5V or above 4,21V in any mode of operation. If this happens the battery will lock itself for safety reasons and you won't be able to charge or use it anymore.
Don't use and don't try to charge the battery. Contact Awake support for analysis and further instructions.
Battery temperature error:
Battery outside temperature range for safe use (charging/riding). This can happen if the battery was left in the sun for a prolonged period and then heavily used, or put on the charger right after a heavy ride and did not have time to cool off.
Wait for the battery to cool down before charging or using it.
CAN BUS failure:
This indicates communication in the battery or with the board is not working properly. Sometimes a restart helps. If the error persists, a service may be needed,
Restart the BP by disconnecting and then reconnecting the PKL. If the error remains, contact Awake support.
This error indicates that the powerboard has not been communicating with the mainboard. You won't be able to charge or use the battery.
Restarting the battery might help. If the error persists, contact Awake support for further analysis.
CM reported a fault. When this error happens, riding is no longer possible with that board, but the battery might still work with other boards and chargers. The board connector module may need service or will work after it cools down.
Try disconnecting the battery from the board and cleaning the CM pins before reconnecting the battery again. If the issue persists, contact Awake support.
This error appears in case BMS overheats, BMS self-check fails or BMS has any internal faults.
In case of this error, you won't be able to use your battery. Contact Awake Support for further analysis and troubleshooting.